Hollowtips app

Support

Questions about the app, your points or a reward order? We're here to help.

Contact us

Email us and we'll get back to you. If it's about a reward order, include your order number.

Checking a code

Open the Verify tab, type the 6-character code printed on your packaging, and tap Check code. Codes use letters and numbers; the app capitalises them for you.

Points and rewards

Sign in to become a member. Each code earns points once, and you can redeem points for Hollowtips merchandise in the Vault. Your orders are under Me > My orders.

Deleting your account

In the app, go to Me and tap Delete account. You can also email us from the address or with the phone number you signed in with.

Privacy

Read the Hollowtips app privacy policy.